Rules & FAQs
Everything families need to know before visiting Kiddoz.
Frequently Asked Questions
Quick answers about sessions, parties and visiting Kiddoz.
Where is Kiddoz Cafe & Playcentre located?
Kiddoz Cafe & Playcentre is located at Shop 23/29 Ellen Stirling Boulevard, Innaloo WA 6018.
What age is the play centre suitable for?
Our indoor play centre is designed for babies, toddlers and young children. Different play areas are available to suit various age groups, helping everyone play safely.
Do adults need to pay?
One accompanying adult receives free entry with each child ticket. Additional adults are charged $5 per person, and this fee can be redeemed for one regular coffee from our café.
Do children and adults need to wear socks?
Yes. Socks are compulsory for both children and adults in the play area for hygiene and safety. Grip socks are recommended. If you forget to bring socks, they are available for purchase at our reception.
Can I bring my own food or drinks?
No. Outside food and drinks are not permitted. Our café offers a great selection of coffee, snacks, meals and drinks for the whole family.
Do you cater for food allergies?
Please let our staff know about any food allergies before ordering. While we take reasonable care, we cannot guarantee an allergen-free environment.
Can I leave my child at the play centre?
No. Children must remain under the supervision of their parent or guardian at all times.
Do I need to book before visiting?
Walk-ins are welcome, subject to availability. We recommend booking ahead during weekends, school holidays and public holidays.
Do you host birthday parties?
Yes! We offer exciting birthday party packages with private party rooms, food options and plenty of playtime. Contact us to discuss available packages and dates.
How long can my child play?
We offer a range of play sessions depending on your ticket. Please check our current pricing or ask our friendly staff for details.
Is there a café for parents?
Yes! Parents can relax while enjoying freshly made coffee, meals, snacks and drinks as the kids play.
Is the play equipment cleaned regularly?
Yes. Hygiene is one of our top priorities. Our play equipment and common areas are cleaned and sanitised throughout the day.
What should my child wear?
Comfortable clothing is recommended. Socks must be worn at all times in the play area.
What happens if I lose my wristband?
Please keep your wristband on during your visit. Lost wristbands may incur additional charges according to our entry policy.
Is parking available?
Yes. Convenient parking is available at the Innaloo Megacentre.
How can I contact Kiddoz Cafe & Playcentre?
Visit us at Shop 23/29 Ellen Stirling Boulevard, Innaloo WA 6018 or contact us through our website, social media pages or by phone for bookings and enquiries.
Do we need to sign a waiver?
Yes. All visitors are required to sign a waiver before entering the play area. This helps ensure the safety of all children and confirms that parents or guardians understand and agree to our play centre terms and conditions.
You can sign the waiver online before your visit.
Before you visit
Supervision
Children should remain under the supervision of their accompanying adult.
Play safely
Follow onsite signage and team instructions during your visit.
Respect the space
Help keep shared play and cafe areas welcoming for other families.
Still have a question?
Send the Kiddoz team a message and we’ll help before your visit.